FlyVagary Ticket Protection is not an insurance policy but a FlyVagary’s service to assist you in getting a refund from the airline in various circumstances that can occur during your trip as well as certain other additional services.
FlyVagary will work with the airline on passenger's behalf to get 100% travel credit of fully unused tickets for passengers hospitalized who, as a consequence of hospitalization, are unable to take the trip. The passenger must provide his/her hospital admittance or discharge forms to FlyVagary and cancel the reservation before the scheduled departure.
Exchanges of partially used tickets: FlyVagary will work with the airline on passenger's behalf to exchange free of charge partially used tickets for a passenger hospitalized who, as a consequence of hospitalization, is unable to continue the trip. The passenger must provide his/her hospital admittance or discharge papers to FlyVagary and cancel the reservation before the scheduled return.
FlyVagary will work with the airline on passengers behalf to get a free exchange or possibility to keep travel credit if there is a flight cancellation due to unforeseen circumstances or airline bankruptcy.
If FlyVagary falls for any reason to get a free exchange or travel credit from the airline for the passenger for flight cancellation due to unforeseen circumstances or airline bankruptcy within 2 weeks, FlyVagary will cover exchange penalties for the passenger.
FlyVagary will work with the airline on the passenger's behalf to get a 100% travel credit of fully unused tickets for a passenger unable to take his/her trip due to sickness. The passenger must provide a doctor's note to FlyVagary and cancel the reservation before the scheduled departure.
FlyVagary processing fees waived for all passengers unable to take their trip for any reason. The passenger must cancel the reservation before the scheduled departure. Airline penalties and fare differences might apply. FlyVagary fees are waived for the first change of the protected reservation only.
FlyVagary will work with the airline on the passenger's behalf to get free ticket exchange if the passenger misses the trip departure as a result of unforeseen circumstances. If FlyVagary fails for any reason to procure free ticket exchange from the airline within 2 days. FlyVagary will exchange the ticket tree for any airline fees (as special damages of the passenger) provided seats are available in the same booking code. FlyVagary exchange fees waived in any case, however the fare difference would apply if any.
FlyVagary works with the airline on the passenger's behalf to locate and return the mishandled checked bags. Conditions of service under the TP:
If a protected trip was completed by the passenger as scheduled, and no services were claimed on the TP, each passenger for whom the TP was activated/purchased is entitled to one free voucher from FlyVagary in the amount of 30% of the original Ticket Protection cost valid for one year after completion of such trip. The voucher is transferable and may be used by any third party. Only one voucher may be used to purchase a ticket. Please contact us at [email protected] to claim your voucher.
Any service available under the TP is personal to the passenger and does not apply to his/her companions unless such companions have also purchased a ticket and TP with FlyVagary.
If the Passenger is entitled for more than one type of compensation, refund or exchange under the TP he/she will be granted only one type of compensation, refund or exchange, which will have the highest value.
FlyVagary will not service requests under the TP for any circumstances, which are not covered by the T&Cs.
Any request for service under the present TP policy, with the exception of a Free Voucher, shall be submitted to FlyVagary Customer Support by calling +1 (888) 950-8889 or sending an email to [email protected].
TP on the exchanged tickets is calculated based on the cost of the new ticket and if it is higher than the cost of the old ticket, the passenger is required to pay the difference, otherwise his TP would be invalid.
Travel Care Service fees are non-refundable.